Shipping and Refund Policy

REFUNDS

At Wrist Candy, we strive to provide the highest level of customer satisfaction by offering exceptional products and services. Due to the nature of our business and the uniqueness of our timepieces, we regret to inform you that we do not accept refunds. We carefully curate our collection to ensure the utmost quality and authenticity of every watch. We encourage you to thoroughly review all product details and ask any questions before making a purchase. In the event of any concerns or issues, our dedicated customer support team will be available to assist you in finding a satisfactory resolution. Your trust and confidence in our brand mean the world to us, and we are committed to exceeding your expectations at every turn.

SHIPPING

For orders within the United States, we utilize fully insured shipping services provided by the United States Postal Service (USPS). This ensures that your timepiece is protected during transit and arrives at your doorstep in pristine condition.

For international customers, we also offer shipping to select countries. Please note that shipping options and rates may vary depending on the destination. We strive to work with reliable and trusted shipping carriers to ensure the safe delivery of your order.

Once your order is confirmed, we will process it promptly, typically within 1-3 business days. You will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your shipment.

While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances such as customs procedures or weather conditions may cause slight delays. We appreciate your patience and understanding in such situations.

For any further inquiries regarding shipping or to inquire about shipping options to a specific country, please feel free to reach out to our customer support team. We are here to assist you and make your shipping experience as smooth as possible.

Please note that any additional customs fees, duties, or taxes imposed by the destination country are the responsibility of the customer. We advise you to familiarize yourself with the customs regulations and fees of your respective country before placing an order.

Thank you for choosing Wrist Candy. We look forward to delivering your cherished timepiece and exceeding your expectations.